Refund policy
If for any reason your purchase does not meet your expectations, you may return it for an exchange or refund within 15 days of receipt of the item. To start a return, please use the Contact Form. Returns that adhere to the Return Policy will be refunded the full purchase price. Please note the return shipping cost is the responsibility of the customer and it is suggested returns are made via a trackable carrier.
Returnable items
- Item must be in the same condition that you received it; unused, with tags, and in original packaging
- Include receipt or proof of purchase.
Non-returnable items
- Sale items
- Custom designs
- Personalized orders
- Deposits for custom designs
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
You will be notified once your item is received and inspected, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Damages and issues
Please inspect your order upon reception. Please contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.